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General Terms and Conditions

 

1. Imprint
Information in accordance with Section 5 of the German Telemedia Act (TMG):
Dr Mimoza Kjeka, Pianist, Musician, Piano Teacher
Munich, Germany

Contact:
Email: [email protected]

The full business address is available upon request.

1.1 Liability for Content

As a service provider, I am responsible for my own content on these pages in accordance with general laws, pursuant to Section 7 (1) TMG. However, according to Sections 8 to 10 TMG, I am not obliged as a service provider to monitor transmitted or stored third-party information or to investigate circumstances indicating unlawful activity. Obligations to remove or block the use of information under general laws remain unaffected.

1.2 Liability for Links

My website contains links to external third-party websites over which I have no influence. Therefore, I cannot assume any liability for these external contents. The respective provider or operator of the linked sites is always responsible for their content.

1.3 Copyright

The content and works created by the website owner on these pages are subject to German copyright law. Any reproduction, editing, distribution, or use beyond the limits of copyright law requires the written consent of the author or creator. Downloads and copies of this site are permitted only for private, non-commercial use.

2. Data Protection & Cookie Policy

2.1 Responsible Party

Dr Mimoza Kjeka
Munich
Germany
Email: [email protected]
Website: https://mimozakeka.com

2.2 General Information on Data Processing

We take the protection of your personal data very seriously. The processing of personal data is carried out in accordance with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

2.3 Collection & Storage of Personal Data

2.3.1 Visiting the Website

When visiting our website, the following data is automatically collected and stored in server log files:

  • Anonymised IP address
  • Date and time of access
  • Browser and operating system used
  • Referrer URL (previously visited page)

This data ensures the smooth operation of the website.

2.3.2 Contact Form

When using the contact form, we store:

  • Name
  • Email address
  • Telephone number
  • Subject and message

These data are used to process your enquiry.

2.3.3 Online Shop (WooCommerce)

When purchasing a product, the following data is processed:

  • Name, address, payment information (e.g., PayPal, credit card)

This processing is carried out to fulfil the contract in accordance with Article 6 (1) (b) GDPR.

2.4 Cookies & Consent Management

We use cookies to enhance the user experience and perform analytics. You can change your cookie settings at any time.

2.5 Your Rights

You have the right to:

  • Access (Article 15 GDPR)
  • Rectification (Article 16 GDPR)
  • Erasure (Article 17 GDPR)
  • Objection (Article 21 GDPR)

For requests, please contact [email protected].

3. General Terms and Conditions (GTC) for the Mimoza Keka Piano Academy

3.1 Scope
These Terms & Conditions govern the contractual relationship between Dr. Mimoza Kjeka (“Provider”) and the participants of the Piano Academy. By enrolling in the annual program, participants (or their legal guardians in the case of minors) accept these Terms & Conditions.

3.2 Description of Services
The Provider offers piano lessons in a structured annual program consisting of 36 individual lessons between September and July. Lessons can take place either online (via Zoom, Skype, etc.) or in person at the Munich studio. Instruction follows a fixed schedule agreed upon in advance.

3.3 Booking & Payment Conditions

  • Enrollment takes place via the registration form on the website or by e-mail.

  • The tuition fee for the annual program is fixed and divided into monthly installments.

  • Payment must be made via bank transfer or PayPal at the beginning of each month.

  • Without payment, there is no entitlement to lessons.

3.4 Cancellations & Rescheduling

  • The agreed lesson times are binding.
  • Missed lessons cannot be made up or refunded.
  • Only in exceptional cases and subject to availability can a lesson be rescheduled.
  • The annual program always includes 36 guaranteed lessons.

3.5 Technical Requirements (for Online Lessons)

  • Participants are responsible for having a stable internet connection and a functioning device with camera and microphone.

  • Technical problems on the participant’s side do not entitle them to a refund or rescheduling.

3.6 Copyright
Teaching materials provided by the Provider are intended solely for personal use and may not be passed on or published without prior consent.

3.7 Liability Disclaimer

  • The Provider is not liable for any damage caused by improper use of instruments or technical devices.

  • No liability is assumed for internet or software malfunctions during online lessons.

3.8 Data Protection
Personal data will only be used to process the teaching agreement and will not be shared with third parties.

3.9 Final Provisions

  • German law applies.

  • If individual provisions of this agreement are invalid, the validity of the remaining provisions shall remain unaffected.

4. Use of Content & Press Section

4.1 Copyright & Ownership

All content on this website, including but not limited to text, images, videos, audio recordings, logos, and graphics, is protected by copyright and is the property of Dr Mimoza Kjeka unless otherwise stated. Any reproduction, distribution, or other use is not permitted without explicit permission.

4.2 Press Section & Use of Media

Photos and texts provided in the press section may only be used for editorial and non-commercial purposes under the following conditions:

  • Use is limited to journalists, bloggers, and media representatives for press reports or concert announcements.
  • Images may not be edited or altered (except for resizing).
  • The source must be credited: (© Dr Mimoza Keka, www.mimozakeka.com)
  • Commercial use without permission is prohibited.

4.3 Prohibited Use

It is strictly forbidden to:

  • Use this website’s content for commercial purposes without permission.
  • Copy, sell, or share the content with third parties.
  • Use the content in a misleading or defamatory context.

4.4 Requests for Use

For any use beyond press coverage, written permission is required. Requests can be sent to [email protected].

5. Return Policy and Cancellation Terms

5.1 Digital Products (Online Shop)
Since the products offered are exclusively digital products that can be downloaded or accessed immediately after purchase, no returns or refunds are possible. Once a digital product is purchased, a refund is excluded.

5.2 Piano Lessons

  • Academy Program: The signed annual contract is binding for the entire academic year. Refunds are not granted once the contract is signed, except in cases of long-term illness or force majeure, and only upon written request and approval.

  • Single Lessons: A refund is possible only if the cancellation is made at least 72 hours in advance. For cancellations within 72 hours or no-shows, the full fee will be charged.

5.3 Notice Period
The annual contract renews automatically.
Termination during the ongoing academic year is not possible.
If a participant does not wish to continue for the following academic year, a written notice must be submitted no later than 3 months before the start of the new academic year.

These Terms and Conditions were last updated on 27/09/2025.